A bhuti member may cancel their membership by giving one complete calendar month’s written notice, and such notice may be given at any time after the date of commencement of the membership.
If the contract includes a monthly payment, no refund or partial refund of the monthly fee can be made. The monthly payments will then be stopped one calendar month after the written notice is received by bhuti on the date next payment due date.
If the contract is a yearly membership where the full payment has been made in advance, a partial refund, calculated pro rata to the full membership fees payable for such a period, taking account of the current monthly subscription rate, deducting one calendar month’s notice, and admin fee.
Membership can only be frozen for up to one month per the calendar year and is subject to a £15 admin fee.
studio, weekday, weekend and treatment membership
No cancellation and suspension in the first 6 months. Thereafter the member may cancel the membership by giving one complete calendar months written notice to terminate the membership.
Any memberships under six months, cannot be cancelled or frozen, unless there is a medical reason supported by a doctor’s note. Any changes or freezes to memberships will be subject to an admin charge of £15.
being at bhuti
bhuti member is a space for like-minded souls and as such we require you to respect the quiet, speaking on mobile phones is not permitted in the members’ space.
Only food and drink purchased at bhuti is permitted to be eaten in the cafe or members’ space.
We reserve the right to exclude a member or guest in the event of unreasonable behaviours such as loud, intoxicated, or abusive behaviour to other members, our team or guests or anything that can disturb the peace.
concessions and couples membership
Proof of age must be shown for a concessions membership along with proof of the same residence for a couples membership.
We regret that we cannot include any concession memberships in bhuti’s membership promotions or discounts that we may run from time to time.
All members or guests attending a group class must register an online account with bhuti. Class pack classes must be paid for in advance and are valid for: 2 months (5 class packs) or, 3 months (10 class packs) which cannot be extended unless there is a medical reason supported by a doctor’s note. Classes attended or unattended and booked will automatically be deducted from your class pack.
Early cancellations: studio bookings can be cancelled up to 3 hours in advance. Private classes can be cancelled up to 24 hours prior, thereafter the class is charged in full.
Late cancellations: Any cancellations made after this time will not be credited back to your class pack or refunded. Please sign into class a minimum of 5 minutes prior to the class start time. If you have not signed in by this time your space will be opened up to allow drop-ins and this will be treated as a late cancellation and your class will not be credited or refunded.
If you are a full bhuti or studio member and you ‘late cancel’ or ‘no-show’ 3 times over a month period, your ability to pre-book will be suspended for 1 week.
Refunds for a class pack or private classes are not provided unless a medical reason is given, and a doctor’s note is provided.
Access to the members’ space is purely for members and is not permitted for drop in or class pack visits.
treatments cancellations policy
Please provide at least 24 hours notice should you wish to cancel or change your appointment, to avoid a 100 % cancellation charge. To cancel your appointment, do so online or by phone. A credit card number is required as guarantee for all treatment bookings, and for complementary therapies, promotional packages or spa days full payment is required as a deposit.
For groups of 4 or more 1 weeks notice cancellation is required and full payment as deposit.
For our full terms and conditions please visit www.bhuti.co Membership enquiries, please contact firstname.lastname@example.org