terms and conditions

 

full membership

A bhuti member on a monthly payment contract may cancel their membership by giving one calendar month’s written notice, and such notice may be given at any time after the date of commencement of the membership.

If the contract includes a monthly payment, no refund or partial refund of the monthly fee can be made. The monthly payments will then be stopped 1 calendar month after the written notice is received by bhuti on the date next payment due date.

For cancellations of an annual membership where the full payment has been made in advance, a refund cannot be processed but the remaining months of the membership can be transferred to a nominee of your choice. Includes 5 year membership. A £50 admin fee is applicable.

Membership can only be frozen for up to one month per calendar year and is subject to a £50 admin fee.

All memberships (including annual payments) will automatically renew yearly at the current rate, unless cancelled with one complete calendar months written notice.  

studio, weekday and treatment membership

No cancellations are offered and suspension in the first 6 months. Thereafter the member may cancel the membership by giving one complete calendar months written notice to terminate the membership.

Any memberships under six months, cannot be cancelled or frozen. Any changes or freezes to memberships will be subject to an admin charge of £50.

Monthly treatments included in both the Treatment and Full membership are non-transferrable and are to be used within the month.

Membership can only be frozen for up to one month per calendar year and is subject to a £50 admin fee.

being at bhuti

bhuti is a space for like-minded souls and as such we require you to respect the quiet, speaking on mobile phones is not permitted in the members' lounges.  

Only food purchased at bhuti is permitted to be eaten in the cafe or members lounges.

We reserve the right to exclude a member or guest in the event of any disturbing or unreasonable behavior such as, loud, intoxicated, or abusive behavior to other members, our team or guests or anything that can disturb the peace.

class bookings

All members or guests attending a group class must register an online account with bhuti.

Class pack classes must be paid for in advance and are valid for 2 months (5 class packs) or 3 months (10 class packs) which cannot be extended unless there is a medical reason supported by a doctor’s note.

Classes attended, unattended or will automatically be deducted from your class pack or individual drop-in classes can be purchased.

Early cancellations: studio bookings can be cancelled up to 3 hours in advance. Private classes can be cancelled up to 24 hours prior, thereafter the class is charged in full.

Late cancellations: Any cancellations made after this time will not be credited back to your class pack or refunded. Please sign into class a minimum of 5 minutes prior to the class start time. If you have not signed in by this time your space will be opened up to allow drop-ins and this will be treated as a late cancellation and your class will not be credited or refunded.

Please ensure that all class cancellations are logged at least 3 hours before the class start time, this will allow others to take your place and ensure you aren't charged. For members a charge of £5 will be applied to your account if you do not cancel on time - this will show on your account as 'late cancellation'.

Class packs and private classes are non-refundable. If a medical reason is given and a doctor’s note is provided, we can transfer remaining credits to a nominee of your choice. 

Access to the members' lounges is purely for paid members and is not permitted for drop in or class pack visits.

treatments cancellations policy

Please provide at least 24 hours notice should you wish to cancel or change your appointment, to avoid a 100 % cancellation charge. To cancel your appointment, do so online or by phone.  A credit card number is required as guarantee for all treatment bookings, and for complementary therapies, promotional packages or spa days full payment is required as a deposit.

groups

For groups of 4 or more full payment is required as a deposit and 1 weeks’ notice of cancellation is required. A full or partial refund is given for cancellation of more than 1 week.  Full payment would be taken as a cancellation fee for cancellations of less than 1 week.

gift cards

Gift cards are valid for 1 year from the date of purchase and cannot be extended.  A valid gift card needs to be presented at the time of use, and mentioned at the time of booking if for a treatment. Gift cards are non-refundable. 

Class schedules are subject to change. 

Membership enquiries, please contact jessie@bhuti.co

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